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Returns & Exchanges
At Grace & Co, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, we offer easy returns and exchanges within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags remain attached and the clothing is unworn.
3
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing